Stephanie DeSouza

There's a moment almost every HR professional has lived through. A manager comes to you frustrated about an employee who is clearly talented — smart, capable, well-liked — but keeps missing deadlines, forgetting steps, or seeming disorganized in ways that don't match their potential. The conversation usually starts the same way: "I don't get it. They're so smart. Why can't they just get it together?" So HR does what HR is trained to do. A performance improvement plan gets dra

Most onboarding programs are built to answer one question: does this person know how to do the job? Systems training, compliance modules, an org chart, maybe a mentor for the first few weeks. What almost no onboarding program addresses is a much more basic question — does this person know how to execute in this environment, given how their brain actually works? That gap is expensive, and it's almost entirely invisible until it isn't. The 90-day cliff nobody talks about New hi

You've run this client through every framework you've got. They're brilliant. Self-aware. Financially motivated. They genuinely want to change. And yet — same pattern, different quarter. The strategic plan that never gets executed. The same blowup with the same VP. Another impulsive call made under pressure, one they'll tell you afterward they "knew better than" to make. At some point you start wondering if it's willpower. Ego. Some fear they haven't looked at yet. Here's the